Frequently Asked Questions
Are Joyful Connections services covered by insurance?
Joyful Connections provides occupational therapy and advocacy for families. We currently are not accepting insurance, but stay tuned! We are working on it! In the meantime, we are able to generate a "super bill" for OT services which may be used with your flexible spending account. Check with your insurance provider for more details.
Do you offer sliding scale fees or payment plans?
Yes. Sliding scale fees are offered based on income level. Payment plans can be arranged based on your needs. Please be open and honest about what is feasible for you.
Are services available outside of regular workday hours?
Yes. Afternoon/evening hours on Mondays and Tuesdays are available, as well as Saturday hours.
Our child is already getting therapy services, does Joyful Connections communicate with the therapist(s) we already have?
Yes! This is a great way to ensure that your team members are all on the same page. Once you sign a release form, we can correspond through written or verbal communication, or attend direct treatment sessions.
Can you work with my child at school or daycare?
Yes. Once you communicate with the provider and make the appointment, release forms must be signed in order for consultation to occur.
What methods of payment do you accept?
The client portal allows you to load a debit card that will be encrypted. The fee for service will be debited at the end of the day. Apple Pay and personal check are also accepted.